Heritage Museum of Orange County, 3101 West Harvard Street, Santa Ana, CA 92704, 714.540.0404  |

 

 

3101 West Harvard Street

Santa Ana, CA 92704

(714) 540-0404   

Fax (714) 540-1932

View Map and Directions

 

 

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we provide links to this page on our homepage, at every point where personally identifiable information may be requested, and in the footer of most of our regular pages.

 

How Information is Collected

The Heritage Museum of Orange County and our auxiliary group, the Victorian Tea Society, contract with three trusted online services to collect information and receive payments. The use of these services is of value to your privacy because they have the expertise and security infrastructure to protect your most sensitive data (such as credit card numbers) far more effectively than we can. Each of these services maintains its own Privacy Policy which you can read by following the links to their sites.

PayPal <www.paypal.com> - Some online payments for goods, services, or donations are collected by PayPal. Your credit card, debit card, or PayPal account information goes only to PayPal. PayPal provides us with only the information we need to fulfill your order and/or provide you with a receipt.

Brown Paper Tickets – Our event ticket orders are handled by Brown Paper Tickets, which collects and provides to us information needed to fulfill your order. Your credit card or debit card account number goes only to Brown Paper Tickets. Brown Paper Tickets provides us with contact information needed to fulfill your order, notify you in case of a change in event, and invite you to future similar events.

ConstantContact - Newsletter subscriptions and other bulk mailings are handled by ConstantContact. ConstantContact has a strong anti-spam policy. Every mailing contains a easy-to-find link allowing you to unsubscribe. If we violate this policy, we will lose the right to use their service.

 

The Information We Collect

This notice applies to all information collected or submitted on the Centennial Heritage Museum website and via our periodic e-mail newsletters.

In addition, this notice applies to our usage of information collected on our behalf for event tickets via Brown Paper Tickets, purchases made via PayPal, and newsletter subscriptions via ConstantContact as described in the previous section.

On some of our pages, you can order products or event tickets and register to receive materials. The types of personal information collected at these pages are:

· Name

· Address

· Email address

· Phone number

· Gender (rarely asked)

· School or group affiliation

· Optional information regarding special needs

· An option to be added to the mailing list for our e-mail newsletter

· (Credit/Debit Card Information - available only to PayPal or Brown Paper Tickets, never provided to us)

On some pages, you can submit information about other people. For example, if you order tickets to one of our events you may be asked to provide information about other members of your party. In this circumstance, the types of personal information collected are:

· Name

· Address

· Phone Number

· Gender (rarely asked)

· Optional information regarding special needs

 

The Way We Use Information:

We use the information you provide about yourself when placing an order only to fulfill that order. In the case of event tickets, we use group affiliation and optional special needs information to provide appropriate access and seating arrangements. In certain instances, we use gender information to help us provide you with specialized event seating or pre-event information.

We use the information you provide about someone else when placing an order only to fulfill that order. In the case of event tickets, we use group affiliation, special needs, and gender information as described above. We may also use name and address information to send out special event materials in advance of the event. We do not share this information with outside parties except to the extent necessary to fulfill the order.

We use the information you provide about yourself when subscribing to our e-mail newsletters to send you the requested newsletters and other notices and announcements directly related to the museum and/or the Victorian Tea Society. We never sell your e-mail address, nor do we share it with outside parties without your permission.

We use return email addresses to answer the email we receive. Such addresses are not used for other purposes or shared with outside parties without your consent.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.  

 

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

 

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we know to be under 13. An area of our site is designed specifically for children, but we do not collect any information on the pages in that area, nor do we encourage children to seek out pages that do collect information.

 

Questions

You can access all your personally identifiable information that we collect online and maintain by calling us at 714-540-0404 or sending an e-mail requesting this information to info@heritagemuseumoc.org. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

 

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 714-540-0404 or send us an email at info@heritagemuseumoc.org.